Follow Me:

FAQs

Do you do wholesale?
Yes, wholesale is possible! Please contact me.

Do you accept returns?
For personalized mugs, since they are custom and drawn especially for you, I do not accept returns.
For prints, please contact me if you have any problems with your order and I will do my best to resolve any issues.

Can I buy your prints in person?
Yes! They are currently being sold at Kootenay Life Cycle spin studio in Cranbrook, BC.
I also attend local craft fairs in Cranbrook and Kimberley from time to time. Follow my instagram or facebook page for the most updated announcements!

Do you create all the products?
Yes, each mug is designed based on your requests and hand drawn by me with porcelain ink.
The poster prints are also drawn and designed by me in Photoshop.

How do you produce your goods?
My mugs are purchased from local merchants in Canada.
My prints are printed in town by local businesses. I try my best to support local businesses and collaborate whenever possible.

Shipping & Delivery

How soon will my order be shipped?
Prints are ready made and will be shipped within 1-3 business days of purchase.
Custom mugs require 2-7 business days for production and will be shipped promptly afterwards.

How are prints and mugs shipped?
Prints are packaged in 18″ long and 2″ diameter mailing tubes.
Mugs are packaged in a white box with tissue paper, ready to be gifted as presents. They are then shipped in cardboard boxes with protective packaging.

When will my order arrive?
I will send you an email with your tracking number once I have dropped off the order at the post office.
Domestic orders (Canada) takes 3-7 business days.
International orders (USA) takes 5-14 business days.

How much does shipping cost?
To keep it simple, I charge flat rates of $17 for shipping within Canada and $18 for shipping to the United States.
I will cover the rest of the shipping cost.